Direct Billing at Pawlovich Chiropractic
Pawlovich Chiropractic has recently added the service to direct bill insurance companies for chiropractic care, as this has been a frequent request by many patients. Our primary concern as a patient-centred office, is to make recommendations that benefit that patient’s health and well-being. Insurance coverage differs between individual patients but our concern for what each patient requires for care, does not. We will do our best to make your experience in our office as seamless as possible, including the direct billing of most insurance companies.
Which companies are participating insurers for direct billing?
We direct bill with most insurance companies.
Can you bill my primary and secondary insurance provider?
Only the primary insurance provider can be billed for each chiropractic visit.
Can you direct bill for SoftWave?
No. We are only able to direct bill for chiropractic services. SoftWave treatments are not eligible for direct billing; however, you will be provided with a receipt that you can submit to your insurance company for reimbursement.
Can you bill my insurance company for visits that have happened in the past?
No. Only same day visits can be direct billed.
Can you direct bill for custom orthotics?
No. We can only direct bill for chiropractic services. You can be issued a receipt for orthotics and be reimbursed promptly from the insurance company.
What if something doesn’t work with the direct billing? What if my payment does not go through?
Occasionally, this can be an issue. We cannot guarantee that payment will be processed each time. The patient is responsible to pay for their visit and they are issued a receipt. They can then follow up with their provider to rectify any issue. Whenever this does occur, it is typically a technical issue with the policy or the insurance portal is busy.
Do you have access to monitor how much coverage I have?
No, we do not have that information.
Yes. Make sure that your policy is enabled for direct billing and ensure that you bring your policy details to your next appointment.
